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Digital Technology in Service Encounters: Effects on Frontline Employees and Customer Responses

Sonja Christ-Brendem

28 juin 2022

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Description

Langue

anglais

Pages

271

Innovation, Entrepreneurship Und Digitalisierung

Publié par: Springer Nature

Dimensions à l’expédition: 8" H x 6" W x 1" L

ISBN: 9783658378844

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