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Surviving Customer Service: Avoid Burnout, Develop Valuable Career Skills
Donovon Jenson Paperback
$12.95
Front cover

Just Listen: Discover The Secret To Getting Through To Absolutely Anyone
Mark Goulston Paperback
$28.50
2 formats available
Front cover

Pre-Suasion: A Revolutionary Way to Influence and Persuade
Robert Cialdini Paperback
$28.99
2 formats available
Front cover

Wanting: The Power Of Mimetic Desire In Everyday Life
Luke Burgis Hardcover
$40.00
2 formats available
Front cover

Secret Service: Hidden Systems That Deliver Unforgettable Customer Service
John Dijulius Paperback
$23.99
2 formats available
Front cover

Predictably Irrational, Revised And Expanded Edition: The Hidden Forces That Shape Our Decisions
Dan Ariely Paperback
$24.99
2 formats available
Front cover
Made in Canada

The Consuming Instinct: What Juicy Burgers, Ferraris, Pornography, and Gift Giving Reveal About Human Nature
Gad Saad Paperback
$25.95
3 formats available
Front cover

This Is Service Design Doing: Applying Service Design Thinking In The Real World
Marc Stickdorn Paperback
$62.99
2 formats available

The Experience: The 5 Principles of Disney Service and Relationship Excellence
Bruce Loeffler Hardcover
$34.00
2 formats available
Front cover

The Effortless Experience: Conquering The New Battleground For Customer Loyalty
Matthew Dixon Hardcover
$41.00
2 formats available
Front cover

The Customer Rules: The 39 Essential Rules For Delivering Sensational Service
Lee Cockerell Hardcover
$34.00
2 formats available
Front cover

Breaking Twitter: Elon Musk and the Most Controversial Corporate Takeover in History
Ben Mezrich Hardcover
$39.00
3 formats available
Front cover

Hooked: How To Build Habit-forming Products
Nir Eyal Hardcover
$35.00
2 formats available
Front cover

Nudge
Richard H. Thaler Hardcover
$36.50
Front cover

Selling Luxury: Connect with Affluent Customers, Create Unique Experiences Through Impeccable Service, and Close the Sale
Robin Lent Hardcover
$38.00
2 formats available

Customer W.O.W. Ask Me How
Gianna Clark Paperback
$22.50
Front cover

Fish!: A Proven Way To Boost Morale And Improve Results
Stephen C. Lundin Hardcover
$36.00

The Little Customer Service Book: A Common Sense Guide To Helping People
Rick Grassi Paperback
$14.00

Customer Loyalty: How to Earn It, How to Keep It
Jill Griffin Paperback
$24.99
Front cover

The 5 Principles of IT Customer Service Success
Don R Crawley Paperback
$12.95

The Best Customer Service Quotes Ever Said
John R DiJulius Paperback
$21.95
Front cover

Winning On Purpose: The Unbeatable Strategy Of Loving Customers
Fred Reichheld Hardcover
$38.99
Front cover

Superfans: The Easy Way To Stand Out, Grow Your Tribe, And Build A Successful Business
Pat Flynn Hardcover
$32.95

Social Media Marketing 2020: Affiliate Marketing, Dropshipping And Passive Income Ideas - 6 Books In 1 - Cutting-edge Strategies
Chandler Wright Paperback
$55.99