*Valid September 30, 2024 - December 25, 2024 at Canadian stores and at indigo.ca, while quantities last, with $50.00 or more pre-tax purchase of eligible product(s), after discounts and plum points redemptions. Minimum purchase amount excludes gift cards, plum+ memberships, Love of Reading products/donations, and shipping costs. Selection may vary between stores and online.
A Complaint Is a Gift, 3rd Edition: How to Learn from Critical Feedback and Recover Customer Loyalty/en-ca/a-complaint-is-a-gift-3rd-edition-how-to-learn-from-critical-feedback-and-recover-customer-loyalty/2BE9263E-656E-4538-AC3C-5F4A81D99169.html2BE9263E-656E-4538-AC3C-5F4A81D99169
A Complaint Is a Gift, 3rd Edition: How to Learn from Critical Feedback and Recover Customer Loyalty